Absolutely would give you a 10/10 recommendation.
S.P.

I’m afraid you won’t find any constructive critics form us, only the greatest praise for your advice, promptness, and what seems to be 24/7 availability.

Over the years, we have had the great pleasure of financing 3 properties through your services, and as we were first given your contact info when we moved to Ottawa 15 years ago, I have made it a point to do the same.

Regardless of how often we’ve gone through financing, it’s always a crazy time….and we feel confident no one could have gotten us through it with greater patience.

A++, 5 stars, and two thumbs way up

C.L & J.G.

I cannot express enough my appreciation for all your hard work to get me my dream home. I have to say that you really worked your magic for all of the challenges we faced throughout the process. The word is for anyone who knows you or deals with you is that you are amazing and you really know your business. I will have no reservations or hesitation to refer to you anyone I know who is looking for a mortgage or refinancing products. You provided me with your best which is top notch service and professionalism all the while putting me at ease to reduce a very stressful time.
Dan B.

How satisfied were you with your broker’s performance in the following areas:

(1 = Dissatisfied —-> 5 = Completely Satisfied)

Understanding of your specific requirements… 5
Overall knowledge/expertise… 5
Looking out for your best interests… 5
Overall integrity of your Broker… 5
Received timely feedback from your broker… 5

Would you recommend your Broker to a friend or Relative? YES
What did your broker do for you that you found most valuable?
Helped us out when we were having issues communicating with the Laywer’s office. Gemma was able to step in and advocate for us. She also went out of her way to help us re-organize our finances to better prepare us for the purchase of our second home
K. Murphy

As usual, I greatly appreciate the timely responses that you provide relating to any inquiries or applications that we have submitted through your office. In this specific situation, the closing date did not provide us with much time to process all the necessary financing documentation, so I greatly appreciate the fact that you expedited the process and got us the mortgage rates that we had requested. K. and I also appreciate the advice that you pass along the way, along with providing us with supporting documentation such as the Purview to help with our decision-making. We would definitely recommend you to any friends that are looking for a mortgage broker.

Thank you,

D. Kutman

How satisfied were you with your broker’s performance in the following areas:

(1 = Dissatisfied —-> 5 = Completely Satisfied)

Understanding of your specific requirements… 5
Overall knowledge/expertise… 5
Looking out for your best interests… 5
Overall integrity of your Broker… 5
Received timely feedback from your broker… 5

Would you recommend your Broker to a friend or Relative? YES

What did your broker do for you that you found most valuable?
Patiently guided us through the process; suggested products and ways of doing things (eg, refinance) that best served our interests
G. Marchand

How satisfied were you with your broker’s performance in the following areas:

(1 = Dissatisfied —-> 5 = Completely Satisfied)

Understanding of your specific requirements… 5
Overall knowledge/expertise… 5
Looking out for your best interests… 5
Overall integrity of your Broker… 5
Received timely feedback from your broker… 5

What did your broker do for you that you found most valuable?
Gemma did all the leg work so that we didn’t have to travel around lender to lender looking for the best rate.
D. Banks

(1 = Dissatisfied —-> 5 = Completely Satisfied)

Understanding of your specific requirements… 5
Overall knowledge/expertise… 5
Looking out for your best interests… 5
Overall integrity of your Broker… 5
Received timely feedback from your broker… 5

Would you recommend your Broker to a friend or Relative? YES

What did your broker do for you that you found most valuable?

Gemma responded to my questions and concerns in a timely manner. She stepped in to help finalize the closing paper work transactions.

T. Bah

I recently transferred my mortgage and worked with Gemma of the Laurin Team to complete the transaction, definitely the smoothest transaction I ever experienced. Everything was seamless, communication was prompt and I didn’t even have to leave my home it done. I don’t hesitate to recommend their service anytime I have the opportunity. They were also able to get me a very competitive rate which is saving me years on my mortgage. .
Thank you for the great service, something that is rare these days.
Carole G

I can’t say enough good about your service. As you can probably expect, going through this process as first-time buyers looks a bit daunting. From the second we were introduced to you the process was extremely well laid out. The next steps were always clearly outlined, you took the time to ensure we understood everything necessary to going through the mortgage transaction.

I’m struggling to even think of ways that this could have been made easier for us. You were always available, prompt and professional. You did exactly what you said you would at all stages of the process and helped ensure that we were armed with everything we needed to know to make decisions along the way.

The only suggestion I have is to get a better survey than the one below J Nonetheless, here’s my responses:

How satisfied were you with your broker’s performance in the following areas:
5s across the board.

Would you recommend your Broker to a friend or Relative?
I’d go so far as to say they were making the wrong choice if they didn’t go with you.

What did your broker do for you that you found most valuable?
Made the process completely transparent, open, and with no pressure whatsoever. Nothing was sold, advice was offered when we were in the dark but I felt we had someone to turn to who could clarify the situation without encouraging us one way or another.

Is there anything else your Broker could have done for you?
Nothing else. There is literally no reason to not work with Gemma if you need a mortgage.

J. Gagno

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