As usual, I greatly appreciate the timely responses that you provide relating to any inquiries or applications that we have submitted through your office. In this specific situation, the closing date did not provide us with much time to process all the necessary financing documentation, so I greatly appreciate the fact that you expedited the process and got us the mortgage rates that we had requested. Karen and I also appreciate the advice that you pass along the way, along with providing us with supporting documentation such as the Purview to help with our decision-making. We would definitely recommend you to any friends that are looking for a mortgage broker.
I thought Gemma provided good advice and options. She was able to get a good rate which is always good too!
-Denis & Lisa
Gemma patiently guided us through the process; suggested products and ways of doing things (eg, refinance) that best served our interests.
-Genevieve & Tyler
Gemma arranged for most things to be done, and made things very easy for us. The whole process was amazingly smooth.
- Richard & Shannon
Thanks for being there for us Kevin. You pulled through when I needed it, and gave solid advice when I was struggling to find some.
Gemma responded to my questions and concerns in a timely manner. She stepped in to help finalize the closing paper work transactions. If i know anyone looking for a Mortgage Broker, I will refer them to Gemma without hesitating, I'm confident that they will not be disappointed. I was very pleased with her services.
I recently transferred my mortgage and worked with Gemma of the Laurin Team to complete the transaction, definitely the smoothest transaction I ever experienced. Everything was seamless, communication was prompt and I didn't even have to leave my home it done. I don't hesitate to recommend their service anytime I have the opportunity. They were also able to get me a very competitive rate which is saving me years on my mortgage. Street Capital has a great website which helps me manage my mortgage easily.
Thank you for the great service, something that is rare these days.
I can’t say enough good about your service. As you can probably expect, going through this process as first-time buyers looks a bit daunting. From the second we were introduced to you the process was extremely well laid out. The next steps were always clearly outlined, you took the time to ensure we understood everything necessary to going through the mortgage transaction.
I’m struggling to even think of ways that this could have been made easier for us. You were always available, prompt and professional. You did exactly what you said you would at all stages of the process and helped ensure that we were armed with everything we needed to know to make decisions along the way.
I cannot express enough my appreciation for all your hard work to get me my dream home. I have to say that you really worked your magic for all of the challenges we faced throughout the process. The word is for anyone who knows you or deals with you is that you are amazing and you really know your business. I will have no reservations or hesitation to refer to you anyone I know who is looking for a mortgage or refinancing products. You provided me with your best which is top notch service and professionalism all the while putting me at ease to reduce a very stressful time.
In today’s world of call centre interactions, the personal touch is tremendously valuable specially on large transactions. Gemma treated us as clients (not account numbers) and delivered the service in a very professional manner.
-RD & FL
As a new employee I got a relocation package from Blackberry (RIM), which included an orientation tour in Ottawa and around. By that time we were mostly interested in finding a home to live and I asked the lady, who conducted the tour, about the mortgage specialist. Gemma negotiated with the current mortgage provider to reduce the originally proposed rate and provided the option for even lower rates with other providers and terms. She calculated the estimated money difference for those options and advised us regarding prepayment.
-Sergey & Evgeniya
We worked with Gemma for our first home purchase 3 years ago and decided to have her help us on our second home. Gemma helped us when we were having issues communicating with the laywer's office. Gemma was able to step in and advocate for us. She also went out of her way to help us re-organize our finances to better prepare us for the purchase of our second home.
-Kathryn & Sean
What did your broker do for you that you found most valuable? She took care of everything, found the best rate, updated us with lower rates.
-Alison & Kyle
I was very pleased with the service and shocked that you were able to help me so much. After we spoke the first time and you said that you could help me when I left your office I just wanted to cry because I felt so relieved. (But I didn't).
I can't believe that you helped me pay off the credit cards. When I get the final bill saying it's all paid I am cancelling two of them and keeping one but will call to have the credit reduced to $2,000. and then I will put my card away and use in an emergency only.
If I know of anyone that is looking to refinance or is buying a house I would recommend you very highly. I don't think I have enough kind words to say.